Privacy Policy — px777

This Privacy Policy ("Policy") is published by px777 ("we", "us", "the Platform", "the Operator") and applies to all users ("you", "User", "Data Subject") of the px777 website at px777.cam and all associated gaming, sports betting and entertainment services.

We are committed to protecting your personal data and handling it with integrity, transparency and care. This Policy describes what personal data we collect, the purposes for which we process it, with whom we may share it, how we protect it, how long we keep it, and what rights you hold in respect of your data.

This Policy is incorporated by reference into the px777 Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy. If you do not accept the terms of this Policy, you should not register or continue using the Platform.

For the purposes of this Policy, the following terms have the meanings set out below:

px777 collects personal data in the following categories, depending on how you interact with the Platform:

We do not collect sensitive special-category data (such as biometric or health data) beyond what is strictly necessary for age/identity verification under our KYC obligations.

We collect personal data through the following channels:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making a deposit, submitting a withdrawal request, contacting support or completing any form on the Platform.
• Automated Collection: Technical and usage data collected automatically through cookies, log files, pixels and analytics tools when you browse or interact with the Platform.
• Third-Party Sources: Data received from payment processors (including references to common Pakistani payment channels such as bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah), identity verification service providers, fraud-detection tools and, where applicable, publicly available sources for AML screening purposes. The mention of these payment brands is contextual only — none of them endorses, supports or affiliates with gambling on this Platform.
• Device and Browser Data: Information your device or browser transmits automatically when connecting to our servers, including IP address, device identifiers and browser configuration.

Where international data protection frameworks apply to our operations, we rely on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to perform the contract between you and px777 — including account registration, payment processing, game and betting settlement, and KYC verification.
• Legal Obligation: Processing necessary to comply with applicable legal requirements — including anti-money laundering (AML) regulations, age verification obligations and regulatory reporting duties.
• Legitimate Interests: Processing carried out on the basis of px777's legitimate business interests — including fraud detection, platform security, responsible gambling monitoring, and internal analytics — provided those interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, specific and informed consent — in particular for non-essential cookies and for direct marketing communications where consent is required. You may withdraw consent at any time without affecting prior processing.

px777 uses personal data for the following specific purposes:

• To create, manage and maintain your account on the Platform.
• To process deposits and withdrawals and reconcile transaction records.
• To verify your identity and age in compliance with KYC requirements — including checking CNIC or passport details against submitted documents.
• To detect, investigate and prevent fraud, money laundering, account abuse and other prohibited conduct as described in our Terms & Conditions.
• To monitor your gaming activity for responsible gambling purposes and to apply limits, cooling-off periods or self-exclusion tools where appropriate.
• To deliver customer support, process complaints and respond to your enquiries.
• To send you account-related transactional messages — such as security alerts, deposit confirmations and withdrawal status notifications.
• To send promotional communications (where you have consented or where permitted by applicable law).
• To analyse aggregated, anonymised usage data to improve Platform features, user experience and game selection.
• To comply with applicable laws, regulations and requests from competent authorities.

px777 does not sell, rent or trade your personal data to third parties. We may share data with the following categories of recipient in the circumstances described:

• Service Providers & Data Processors: Third-party companies that process data on our behalf under strict contractual obligations — including payment processors, identity verification providers, IT infrastructure suppliers, analytics platforms and customer support tool providers.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order or government authority — including financial intelligence units — we may be legally obligated to disclose certain user data without prior notice to you.
• Anti-Fraud & AML Screening Providers: Fraud prevention agencies and AML screening databases that assist us in identifying high-risk transactions or verifying identity details.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of the Platform's business, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• Professional Advisors: Legal counsel, auditors and compliance advisors who require access to data in the course of providing professional services to px777, under duties of confidentiality.

px777 uses cookies and similar tracking technologies (including pixels, web beacons and local storage) on the Platform. These technologies serve the following functions:

• Strictly Necessary Cookies: Essential for the Platform to function — including session authentication, security tokens and load balancing. These cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your preferences such as language settings, odds format and interface layout to enhance your experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data on how users navigate the Platform — pages visited, session duration, errors encountered — to help us improve performance and usability.
• Security Cookies: Detect and prevent fraudulent activity, bot access and account hijacking attempts by analyzing device and session characteristics.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. We do not use third-party advertising cookies to serve behavioural ads on behalf of external brands.

px777 retains personal data only for as long as is necessary for the purposes set out in this Policy, or for longer periods where required by applicable law or regulation. The following general retention guidelines apply:

• Account Data & Transaction Records: Retained for a minimum of five (5) years following account closure, in compliance with standard AML record-keeping obligations.
• KYC Documents: Retained for a minimum period as required by the applicable licensing jurisdiction's AML regulations — typically five (5) years from the end of the business relationship.
• Support Communications: Retained for up to two (2) years from the date of last correspondence, unless an active dispute requires longer retention.
• Marketing Consent Records: Retained for as long as you remain subscribed, plus a reasonable period thereafter as evidence of your consent decision.
• Technical & Log Data: Typically retained for up to twelve (12) months for security and fraud analysis purposes, after which it is aggregated and anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with any individual.

px777 implements a range of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure or destruction:

• TLS/SSL encryption for all data transmitted between your device and our servers.
• Encryption at rest for sensitive data stored on our servers, including financial records and KYC documents.
• Role-based access controls ensuring that staff can access only the data necessary for their specific job function.
• Regular security audits, vulnerability assessments and penetration testing of Platform infrastructure.
• Two-factor authentication (2FA) options available to users for Account login security.
• Dedicated security incident response procedures to detect, contain and report data breaches in accordance with applicable obligations.

Despite our best efforts, no internet transmission or electronic storage method is 100% secure. px777 cannot guarantee absolute security, and by using the Platform you acknowledge and accept this inherent risk.

Your personal data may be transferred to and processed in countries outside your country of residence, including countries where the Platform's servers, service providers or licensing infrastructure are located. Where such transfers occur from jurisdictions with data transfer restrictions, px777 ensures that appropriate safeguards are in place — such as contractual data processing agreements incorporating standard data protection clauses — to protect your data to a standard at least equivalent to that described in this Policy.

By using the px777 Platform, you acknowledge that your personal data may be transferred, stored and processed outside of Pakistan. If you have concerns about specific cross-border transfers, you may contact us using the details in Section 17.

Subject to applicable law and our legal obligations (including AML record-keeping requirements), you have the following rights in relation to your personal data held by px777:

To exercise any of these rights, please contact us using the details provided in Section 17. We will respond to valid requests within a reasonable timeframe, and in any event within thirty (30) days unless complexity or volume justifies an extension (in which case you will be notified). We may need to verify your identity before processing your request.

The px777 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the Operator's licensing jurisdiction. We do not knowingly collect or process personal data from individuals below this age threshold.

If we become aware that personal data has been collected from a minor without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at the address in Section 17.

The px777 Platform may, on occasion, reference or link to third-party websites or resources for informational purposes. This Policy does not apply to any third-party website, service or resource. px777 has no control over the content, privacy practices or data handling of any external site and accepts no responsibility for them.

We encourage you to read the privacy policies of any third-party site you visit. The inclusion of a reference to a third-party service does not constitute an endorsement of that service or its data practices.

px777 may send you promotional messages about new games, sports markets, bonus offers and platform updates where you have provided consent to receive such communications, or where applicable law permits us to contact existing customers about related services.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email.
• Updating your notification preferences within your account settings.
• Contacting our support team directly to request removal from marketing lists.

Opting out of marketing communications will not affect the delivery of essential transactional messages related to your account activity — such as security alerts, withdrawal status notifications and verification requests.

px777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered users by email at least seven (7) days before the revised Policy takes effect.

The effective date at the top of this Policy will be updated with each revision. We encourage you to review this page periodically to remain informed of how we protect and handle your personal data. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms.

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or have a concern about how your personal data has been handled, please contact the px777 data team through the following channel:

Please mark your message with the subject line "Privacy Request" or "Data Rights Request" to ensure prompt routing to the correct team. Include your registered username, Account ID and a clear description of your request or concern. We aim to acknowledge all privacy-related correspondence within five (5) business days and to resolve substantive requests within thirty (30) days.

If you are not satisfied with our response to a privacy complaint, you may be entitled to escalate the matter to the relevant data protection supervisory authority in the jurisdiction where the Operator is licensed. Our support team can direct you to the applicable authority upon request.

Support is available in English 24 hours a day, 7 days a week. Urdu-language assistance is available on request for players in Pakistan — including those accessing from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.